Privacy Policy
Effective Date: July 1, 2026
Welcome to FreshBong. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how FreshBong collects, uses, stores, and protects your information when you use our mobile application, website, and related services.
By using FreshBong, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
To provide our services, we may collect the following information:
Personal Information
Full Name
Mobile Number
Email Address (if provided)
Delivery Address
Order Information
Order history
Order details
Delivery instructions
Order preferences
Location Information
With your permission, FreshBong collects your device location to:
Show nearby restaurants and stores
Calculate delivery charges
Improve delivery accuracy
You can disable location access at any time through your device settings.
2. OTP Verification
FreshBong uses 2Factor to verify your mobile number through One-Time Password (OTP) authentication during login or registration.
Your mobile number is used solely for account verification and security purposes.
3. Payment Information
FreshBong supports secure online payments through trusted third-party payment gateways such as Razorpay.
We do not store your:
Credit Card Number
Debit Card Number
UPI PIN
CVV
Net Banking Password
Payment information is securely processed by the payment service provider.
4. How We Use Your Information
We use your information to:
Create and manage your account
Verify your identity
Process and deliver orders
Provide customer support
Improve our products and services
Display order history
Prevent fraud and misuse
Comply with legal obligations
5. Notifications
FreshBong displays in-app notifications regarding:
Order confirmation
Order status updates
Delivery updates
Important service announcements
These notifications are visible when you use the application.
6. Permissions We Request
FreshBong may request the following permissions:
Location
Used to:
Find nearby stores and restaurants
Calculate delivery charges
Improve delivery accuracy
Notifications
Used to display important in-app updates related to your orders and account.
You may revoke these permissions at any time through your device settings.
7. Sharing Your Information
FreshBong does not sell or rent your personal information.
We may share limited information only with:
Restaurant and store partners
Delivery partners
Payment gateway providers
Service providers assisting our platform
Government authorities when required by applicable law
8. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic storage or internet transmission is completely secure.
9. Data Retention
We retain your information only for as long as necessary to:
Provide our services
Maintain transaction records
Comply with legal obligations
Resolve disputes
Enforce our agreements
10. Your Rights
You may:
Access your personal information
Update or correct your information
Request deletion of your account
Opt out of promotional communications
For assistance, please contact us using the details below.
11. Children's Privacy
FreshBong is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
12. Third-Party Services
FreshBong uses trusted third-party services, including:
Google Maps Platform
2Factor OTP Service
Razorpay Payment Gateway
These third-party providers have their own privacy policies governing the use of your information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective immediately after they are published on this page. The "Effective Date" at the top of this policy will also be updated.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
FreshBong
📧 Email: support@freshbong.com
📞 Phone: +91-7044321132
🌐 Website: https://freshbong.com
📄 Privacy Policy: https://admin.freshbong.com/privacy-policy